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Getting The Most From MyPatientScheduler

Here are a few suggestion for getting them most value from your MyPatientScheduler Service.

Patient Communication

Make sure your patients know about MyPatientScheduler.

  • If your office has a website, provide information about your online appointment capabilities and include a link to your MyPatientScheduler service. If you need assistance, we are always willing to help or work with your webmaster to update your site.
  • Update your after hours office phone greeting to include information about online appointments and give the URL to your website or directly to the MyPatientScheduler service.
  • If your MyPatientScheduler service includes the online payment option, be sure to mention that on your website also.
  • Print a note on your patient bills or statements letting the know about MyPatientScheduler. If your office has the MyPatientScheduler Online Payment module, but sure to let them know your office accepts payments online through their MyPatientScheduler account.
  • Print a link to your MyPatientScheduler service on your appointment reminder cards.

Business Process

Add the following to your normal business processes to make your patients aware of your online services and encourage them to use them.

  • While your patient is in the chair, ask if they know about your website and/or online appointment services.
  • Have your front desk staff collect patient emails during the patient checkout process. They can use the email invitation module or patient quick add feature to make this easy.
  • When your patient calls to make an appointment, let them know they can also make their appointments online.
  • For those patients that you have email addresses for but do not already have MyPatientScheduler accounts, use the email invitation tool to invite them to register.

 
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321 High School Rd NE, Ste D3-243, Bainbridge Island, WA 98110 - (206) 201-3543
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